Welcome to Modern Rugs Home! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you accept these terms in full. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except certain Asian countries and remote areas as specified in our Shipping Policy. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Modern Rugs Home and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree to use our website for lawful purposes only and will not:

  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s functionality
  • Use automated systems to extract data
  • Submit false or misleading information

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur due to monitor settings and handmade nature of some products. If you receive a product that substantially differs from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place your order, we will notify you and either cancel the item or offer a suitable alternative.

2.3 Non-Returnable Items

Due to their nature, the following cannot be returned:

  • Food and drink gifts (including coffee machines)
  • Electrical items (fans, irons, kitchen scales)
  • Personalized or custom-made products
  • Seasonal items (Easter product picks, seasonal decor)
  • Opened adhesives, tapes, and paint products

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline. Order confirmation emails do not constitute acceptance. We reserve the right to cancel any order prior to shipment.

3.2 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and duties for international orders. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have authorization to use your chosen payment method.

3.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). Processing times may be longer during peak seasons.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Responsibilities

Once shipped, you become the owner of the goods and bear all risk of loss. We are not responsible for delays caused by customs, weather, or other unforeseen circumstances. International customers are responsible for all customs fees, taxes, and duties.

4.3 Address Accuracy

You are responsible for providing a complete and accurate shipping address. We cannot redirect shipments after processing. Incorrect addresses may result in additional fees or order cancellation.

5. Returns and Refunds

5.1 Return Policy

Most items can be returned within 15 days of delivery if:

  • Item is in original condition (unused, with tags attached)
  • Original packaging is included
  • Proof of purchase is provided

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your request
  2. Wait for Return Merchandise Authorization (RMA)
  3. Ship item to our return address with RMA clearly marked

Customers are responsible for return shipping costs unless the return is due to our error.

5.3 Refund Processing

Refunds are issued to the original payment method within 7-10 business days after we receive and inspect the return. Original shipping fees are non-refundable except for our errors.

6. Liability and Disputes

6.1 Limitation of Liability

Modern Rugs Home shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our maximum liability for any claim is limited to the purchase price of the product in question.

6.2 Dispute Resolution

Any disputes shall first attempt to be resolved through good faith negotiations. If unresolved, disputes shall be settled in the courts of Royal Oak, Michigan, USA.

6.3 Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, pandemics, or supply chain disruptions.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Modern Rugs Home
2552 Corpening Drive
Royal Oak, US 48067
Email: [email protected]